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  • Protecting People's Data

    Friday, August 29, 2008

    Confidential Data TheftOne of the duties of being a data controller is to adequately protect the personal data entrusted to you by your data subjects. The law remains pretty vague and does not specify how much 'adequately' is.

    Amongst others it means that you need to implement adequate technical means to protect the data, and put the necessary security measures in place.

    Another point tells you to limit who has access to that data, ensuring that data is accessed only on a need-to-know basis. For example, the receptionist needs to know the name and company of customers who will visit the company today, but does not need to have access to their credit card data. The IT technician needs to know names and user access rights to perform his duties, but not confidential financial data.

    Speaking of which, most companies' IT departments are a serious risk to security. Developers need to be able to develop their software and to do so, need access to code and data. Often this means that they have not only access to test data on test servers but also to real data on production servers.

    They implement easy to remember user accounts - so called super users - which give them access to every part of the applications and databases, even the most confidential. These are rarely changed and are accessible to the complete development team, not to a specific developer. This also means that when a developer or IT consultant leaves the company, the password is not changed, and possibly the developer would still have access to sensitive personal data entrusted to the company.

    According to Cyber-Ark, 9 out of 10 disgruntled IT staff would steal confidential or proprietary data from their former employer. The article on Contractor UK further states that one third of leavers would take lists with 'super user' passwords, giving them access to all kinds of sensitive company and personal data. Only 12% would be honest and leave empty handed, leaving all company confidential data behind.

    Companies are required to ensure that the personal data entrusted to them is adequately protected, so this is certainly an issue they need to address. Do take note that implementing high security measures to secure personal and sensitive data is not sufficient as grudging staff will find a way to bypass these security measures.

    Read the Full Story

    Posted by: Lee & White Consultants

    Category:

    Tags Personal Data Organisations Data Theft IT

  • What's the big deal anyway?

    Thursday, May 01, 2008

    "What's the big deal anyway?". A remark we hear very often when discussing personal data issues."Nothing to be concerned about, who would be interested in my personal data, and what can they do with it anyway?"

    Everyone agrees that a credit card number or bank account number is not something you should share (even Jeremy Clarkson eventually). But what can people do with my name and address, social security number or date of birth?

    Personal data can be used for identity theft - impersonating someone by using as much as you know about that person to get financial or other benefit in that person's name. For example you could go to a bank and request - and receive - a new credit card in the name of the person you are impersonating, with the bills of course being sent to the original person.

    How do criminals get their hands on your data? Everybody knows about skimming - a technique where a debit or credit card gets copied by attaching a small device onto an ATM machine. Another well known technique is to steal files from people's computers, by hacking them or by installing viruses or Trojan horses. And of course there is social hacking, asking seemingly harmless questions to a person online or in person, and using that information to build a complete profile.

    And criminals move with the times. A BBC team exposed, in a proof of concept, how easy it is to socially hack Facebook and harvest information on other users, including names, passwords and other information.

    How do criminals use this data? It seems that data thieves set up data supermarkets to sell stolen personal data to whomever might be interested. Yes, you can get a working credit card number for a few euro, or even buy complete corporate log files (containing names and passwords, server locations, numbers and confidential information) for as little as 200 euro. When closed down, they just reopen on another location.

    Stuff to think about. Perhaps you will consider this the next time before revealing some of your personal data to anyone.

    Read the Full Story

    Posted by: Lee & White Consultants

    Category:

    Tags Private Persons Personal Data Organisations Data Theft Internet IT

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